Collection of Information
Marketwake collects information in the following ways:
Information You Provide. We collect the information you directly provide to Marketwake when you visit our websites or register for and/or use the Marketwake Website Support, Marketing or Momentum Services.
Information We Collect from Other Sources. We collect information from third parties where you have provided us with access to information from those third parties including but not limited to plugins, tools, platforms or systems.
In some situations, you can decline to provide information to Marketwake when asked for it. If you decline to provide information where Marketwake requires such information to operate the Marketwake Website, Momentum or Marketing Services and fulfill our obligations, you may not be able to use the applicable Marketwake Service(s). Situations where this may occur include:
Where Marketwake asks you to provide personal or company information to be able to add features or services to an existing account at your request;
Where Marketwake asks you to provide personal information to create an account; or
Where a third-party application on your website asks you to provide information to use their feature or service.
Types of Information Collected:
We collect certain information in the following ways:
Information you Provide
We collect information directly from you when you: Register for a Marketwake Momentum or Marketwake Website Maintenance and Support Plan, modify your account or provide information to us (including but not limited to login credentials to applications, business store hours, hosting information, 3rd party login information etc…) in order to use, optimize or manage your services. We store these files and other information in order to continue to provide you with the services you purchased.
Types of information we may collect could include:
Business or Personal Address
Any other contact or business information you choose to provide
We also collect the information of third parties you provide in order to update plugins, maintain platforms and provide you with ongoing support.
Information We Collect From Devices
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Use Of Information
The information we collect is for the purpose of providing Marketwake Services. Marketwake will share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Sharing and Disclosure of Information
We will not share personal information about you or any Content with any third parties, unless you allow it, as described in this Privacy Notice, or in connection with providing you the Marketwake Services. We may share information with (i) third parties and vendors or other services providers working on our behalf; (ii) when necessary, to protect the security and safety of our users or when required by law or a legal process.
Who May Access Information:
We may share information about you as follows:
Vendors, Consultants, and Other Service Providers: We share information with third-party vendors, consultants and other service providers who are working on our behalf and require access to your information to care out that work, such as to process billing, provide customer support, manage hosting or provide other services in connection with your order or plan. These service providers are authorized to use your information only as necessary to provide Marketwake Services.
Compliance with Law: We may disclose your personal or business information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; (b) to enforce our agreements and policies with our users and customers; © to protect the security or integrity of the Marketwake Service; (d) to protect Marketwake, our users and customers, or the public from harm or illegal activities; (e) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious injury of any person, or (f) to any other third party with your prior consent.
When you place an order through the Site, we will maintain your Contact, Business and/or Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
120 Ottley Drive NE, Suite 150, Atlanta, GA, 30324, United States